1. What services does Love and Humble Medical Care offer?
We provide comprehensive medical care, including in-person visits and telehealth services. Our offerings include routine check-ups, chronic disease management, preventive care, and prescription refills.

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2. How do I schedule an appointment?
Appointments can be scheduled online through our website or by calling our office. We offer both in-person consultations and telehealth appointments for your convenience.

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3. What is your cancellation policy?
We require at least 24 hours' notice for any appointment cancellation. If an appointment is canceled within 24 hours or you fail to show up, a $50 cancellation fee will be charged. This policy ensures that we can provide timely care to all our patients.

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4. Do you charge an administrative fee for new patients?
Yes, all new patients are required to pay a $50 administrative fee upon their first visit. This fee helps cover the costs of onboarding, medical record setup, and administrative processing.

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5. Do you offer prescription refills?
Yes, prescription refills are available. To request a refill, please submit your request at least 48 hours in advance through our patient portal or by calling our office. Certain medications may require a follow-up appointment before a refill can be authorized.

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6. What types of insurance do you accept?
We accept most major insurance plans. If you have any questions about coverage, please contact our office before your appointment.

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7. How do telehealth appointments work?
Telehealth appointments allow you to consult with our providers from the comfort of your home. You will receive a secure video link before your scheduled visit. Please ensure you have a stable internet connection and a quiet environment for your consultation.

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8. What should I bring to my in-person appointment?
Please bring a valid ID, insurance card, and a list of current medications. If you are a new patient, arrive 15 minutes early to complete any necessary paperwork.

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9. Can I switch from an in-person appointment to a telehealth visit?
Yes, if you need to switch your appointment type, please contact our office at least 24 hours in advance to make the necessary adjustments.

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10. How do I contact Love and Humble Medical Care?
You can reach us by phone at 571-622-3525 or email at info@durhamsdcs.com. Our office hours and additional information are available on our website.

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11. What if I have an urgent medical issue?
If you have a medical emergency, please dial 911 or go to the nearest emergency room. For urgent but non-life-threatening concerns, contact our office to determine the best course of action.

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For any additional questions, please don’t hesitate to reach out to us!